Online Privacy & Security Practices

Effectice June 25, 2017


Sixup PBC Inc., Sixup Lending LLC, and our affiliates (together, "Sixup", "we", "us", "our", or "Company") handle your personal information in accordance with the current Privacy Notice posted on This document provides additional information about our practices with regard to your use of, and interaction with, Sixup's website (the "Website") and our social media pages ("Social Media Pages"). By using the Website or interacting with Sixup, you agree to these Online Privacy & Security Practices.

Information We Collect

We collect information about you depending upon whether you are applying for a loan, are enrolling in or using other products or services, are interacting the Website or otherwise with Sixup, or are viewing the Website for information provided. To apply for certain products or services, you may be asked to provide us or our third-party service providers with personally identifiable information, such as username, password, date of birth, school transcripts, and social security number. In using or visiting the Website, we may also collect information related to your visit to the Website and your computer, such as the domain and host from which you access the Internet, the IP address of your computer or other device you are using, information about your browser and the operating system of your computer or other device, your physical location through geolocation, and information from cookies or similar devices described below.

How We Use Your Information

We use your information for a variety of purposes, such as:

How We Share Your Information

Please see the current Privacy Notice posted on for information regarding how we share your information and the choices you available to you regarding that sharing.

Use of Cookies and Similar Devices

In order to measure the effectiveness of our Website and how visitors use the Website, we and our vendors may use tracking technologies such as cookies, web beacons, and similar devices. The information we or our vendors collect includes pages visited on our Website and whether you are a new visitor our Website. Most browsers are initially set to accept cookies and similar devices. You can set your browser to notify you when you receive a cookie or similar device, giving you the chance to decide whether or not to accept it, but for some of our web pages that require an authorization, cookies are not optional. Users choosing not to accept cookies or similar devices will probably not be able to access those pages or the related products and services. For general information on cookies, see the information provided by the Electronic Privacy Information Center:

Third-party advertisers may use cookies or other mechanisms that allow tracking of your response to our advertisements. Sixup and our contracted third parties may track and report performance of our advertising and marketing campaigns by using cookies, web beacons, and other similar technologies, which may be used to collect and store information about user visits, page visits and duration, and the specific ad or link that the user clicked on to visit the site.


Sixup may also engage in "retargeting", that is, online behavioral advertising on third-party sites. In essence, information collected about your visits to our Website is used to present advertisements on third-party websites.

Do Not Track Signals

We do not respond to "do not track" signals or similar mechanisms when a visitor to the Website requests that we disable the collection of information about the visitor's online activities, including navigation around the Website. We may also permit third parties to collect information on the Website, and they may also not respond to "do not track" signals.

Links to or from Other Websites, Services, and Applications

The Website may contain links to other websites that may collect personal information. For example, Sixup may provide links to various service providers whose services are available to you from the Website, from websites that are linked to the Website, or in connection with our products and services. Typically, those providers offer services or information that Sixup customers might find useful or are linked to our products and services. Those providers may require you to provide personal information to use their websites or services. The privacy policy applicable to the provider and its website will generally govern the collection, use, and disclosure of your personal information, except, for example, when the provider is providing a service under our privacy policy or when both the provider's and our privacy policies apply to our respective access to information collected by the provider.

Children's Privacy

The Website and our Social Media Pages are not for anyone under the age of 13. We do not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register as users.

Social Media Pages

When you use our Social Media Pages, you are subject to the terms of service of the particular social media platform. In addition, where you are able to comment or post anything on our Social Media Pages, you agree that you will not create comments or post anything that:

We retain the right to remove any comments and posts that we believe to violate these requirements, the rules of the particular social media platform, or otherwise in our own discretion.

You understand that the views or statements in the comments or posts of others are theirs and not those of Sixup, that the experiences of individuals may vary, and that by republishing a comment or post, Sixup does not necessarily endorse its content. Remember that Sixup's own posts and comments were made at the time of posting and may later be outdated.

Our Social Media Pages are not intended to provide customer service relating to the application for a student loan or any of Sixup's related services. Please use the contact information provided in our application process or other service to contact us regarding your particular loan or account. Also, be careful not to include any sensitive personal information, such as your social security number, account number, or date of birth, in any comment or post.

Protection of Your Information

We seek to use reasonable technical, administrative, and other measures to protect your personally identifiable information. To protect the confidentiality of such personal information, you should not divulge your password to anyone. You are responsible for all uses of the Website and our services by any person using information that would allow access your account, such as username and password. You agree to advise us immediately if you believe your password has been compromised. Sixup will never request that you provide your username, password, social security number, or driver's license number over email; please do not respond to such requests, and report them to us at

Updates of these Practices

Sixup reserves the right to change this document at any time, so please review it frequently. We will provide notice of changes by indicating on the revised document the date it was last updated and making such updated document available on the Website.

How You Can Contact Us

If you have questions or concerns regarding this policy, you should contact us by emailing us at or by writing to us via the US Postal Service at Sixup, 77 Van Ness Avenue, Suite 101, MS-1223, San Francisco, CA 94102.